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Health Literacy -> Insurance Health Literacy Frameworks

Insurance Health Literacy Framework

The American Institute for Research (AIR) has developed an issue brief that presents a useful health insurance literacy framework that includes four domains.

  • Knowledge of health insurance terms and concepts, types of healthcare services and enrollee rights.
  • Information-seeking skills, including finding information, evaluating credibility of sources and articulating questions.
  • Document literacy, including completing forms, reading and following directions, and interpreting summary-of-benefit and explanation-of-benefit documents.
  • Reasoning skills, including assessing personal health risk and need for preventive care, projecting health care utilization, and calculating out-of-pocket costs.